Network problems

[Anonymous]

I'm having network problems today. I don't have any bars, and when I just tried to call, it took a while to even connect, and then I received a text message 3 hours late. I looked on the website, at the service checker, but no network problems have been listed.

Please help.

Thanks,

Esther

[jonsie]

Is anyone else on O2 in the area that are having problems? Family or friends?

If not I would suggest you try your sim card in another phone which should eliminate either the sim card or the phone as the problem.

[Anonymous]

if you have an iphone - try switching airplane mode off for a few minutes and back on again

if not, take your sim out wait a few minutes and place it back in your phone , if that doesnt work try calling 02 from another number

[MI5]

You can check your service status by entering your postcode here http://status.o2.co.uk/

[jonsie]

The OP says they have checked the website.

[MI5]

I noticed that after I posted but sometimes it takes a while to update so no harm in checking again

[jonsie]

That's true, it is updated regularly so it may not have been showing earlier:smileyhappy:

[Anonymous]

Thanks for the suggestions, i turned my phone off for a couple of minutes and it seems to be working again

[Anonymous]

So my problem does not seem to be over... Even though it shows I have coverage, when I try to call, it takes a while before it can connect and you hear it ring (longer than normal), and then the call breaks up and people can't hear me anymore.

I checked the status checker again, but it says everything is fine and no maintenance is taking place. I also tried turning my phone off and on, and tried the airport mode.

What can I do to fix this?

Thanks!

[adamtemp64]

Is this on 3g or 2g ? can yoiu disable 3g if it happens on 3g?