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Network Coverage

Spaicedoode
Level 1: Joiner
  • 1 Posts
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Registered:

Keep getting fobbed off by text message about fixing the coverage in the area I live in. Complained about it on 6th July and keep getting texts saying we will contact soon to give you an update. Next text message due on 31st August . What can I do? 

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pgn
Level 61: Brainiac
  • 23241 Posts
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Registered:

Keep running the O2 Network Status tool and log daily.

Meantime, if voice calls are the issue, enable WiFi calling on your phone when in reach of a good WiFi signal.

If data speeds outside are the issue, try switching from 4G to 3G for busy times.

Keep logging the Network Status test results to O2, @Spaicedoode.

Tips here:

Guide: How can I sort out my network issues? 

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