I am currently on a payment plan and suffering regular disconnections (every two or three days).
This time my phone has been completely disconnected and I can't even make a call to o2.
I don't have access to another phone and the only way I have been able to get hold of o2 is waiting around on the website until a chat box pops up.
Does anyone know any way to get the chat box to pop up quicker or have a link I use or anything?
@xiras You can try calling by downloading Skype. Free numbers to call and Skype instructions are here:
Because you're not buying anything, O2 doesn't consider your call important, so use the Lost/Stolen or Fraud option if you have to, to get through. Otherwise you'll just be disconnected.
Edited for instructions
Chat usually pops up in the shop pages so hang around the new iPhones page and see if it pops up.