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NEW MOBILE

josh49
Level 1: Joiner
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Just got my new phone coming up sim not provisioned also when my number is called it will not ring

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MI5
Level 94: Supreme
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@josh49 

You can use your old sim or do a sim swap to activate the new one which is blank when sent to you.

Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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Bambino
Level 84: Resplendent
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@josh49 Contact O2 via social media for assistance:

Facebook (https://o2uk.co/O2CFB), Twitter (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)
Or you can call them on 0800 081 0255

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype/m-p/1305104

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
  • 144967 Posts
  • 635 Topics
  • 27814 Solutions
Registered:

@josh49 

You can use your old sim or do a sim swap to activate the new one which is blank when sent to you.

Guide: Sim Swap: a mini guide 2017 update 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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