Solved: My sim not working in new phone

Mandyhoward67 · ‎12-12-2021

Received new phone . Inserted sim . Turn it off the phone and back on still not working . Just saying emergency calls . Can any one help

MI5 · ‎12-12-2021

@Mandyhoward67

Use your old sim or do a sim swap to activate the new one to get 5g services if available to you.

Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎12-12-2021

@Mandyhoward67

Use your old sim or do a sim swap to activate the new one to get 5g services if available to you.

Guide: Sim Swap: a mini guide 2017 update

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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