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My phone is working at all

Chloe-millard
Level 1: Joiner
  • 1 Posts
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When I am trying to make calls it is not doing anything and when people try to call me it is saying number not valid I don't know what is going on 

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Anonymous
Not applicable

Hi Chloe have you inserted SIM card correctly?

Make sure it is correctly inserted into phone.

 

You could take it out and put it back in again. Doing this occasionally is good for the SIM card apparently and it might help.

 

Otherwise any ideas anyone?

 

😀

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jonsie
Level 94: Supreme
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Hi
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

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