on 14-07-2021 20:15 - last edited on 14-07-2021 20:46 by Mike_T
Due to coVid 19 issues my payment is been stopped at O2.. this is fraud and robbery by 02.Mr Z.ali
Solved! Go to Solution.
on 14-07-2021 20:55
on 14-07-2021 20:55
Hi @Zolfucar
You need to call customer service.
Call 202 from your mobile or use Skype to call 0800 032 1402
All other numbers and methods of contact are in this guide
Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
Veritas Numquam Perit
on 14-07-2021 20:16 - last edited on 14-07-2021 20:46 by Mike_T
Your not supposed to stop my mobile phone
on 14-07-2021 20:55
on 14-07-2021 20:55
Hi @Zolfucar
You need to call customer service.
Call 202 from your mobile or use Skype to call 0800 032 1402
All other numbers and methods of contact are in this guide
Guide: Coronavirus Community Help and Support
When you call, you will be asked for the reason you are calling,
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to an advisor.
Press Upgrade, Lost/Stolen or Fraud if you have to.
8am is the best time to call
Veritas Numquam Perit