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My o2 phone

Dionne1
Level 1: Joiner
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Just to let you know am not happy with 02 had no phone for month and I’ve paid my months plan I will b cancelling my contract not happy
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Dionne1
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This is a joke had no one phoning to see if it’s fixed
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Dionne1
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This was a present for my daughter and now has no phone I need it sorted ASAP x 

 

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

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MI5
Level 94: Supreme
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@Dionne1 

This isn't O2 so no one from O2 will see your posts.

If you stop paying without the proper cancellation, O2 will send debt collectors after you to reclaim the cost of the contract.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Nick_selkent
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You are forgetting we are in a middle of a pandemic, less people are working but the same amount of work is required. There are a lot of people self isolating and myself I am waiting for a repair.

All you can do is call them 08081004439 between 9 and 6. Yes you will probably have to wait a bit but like I said, it's not an easy time.

Witholding payments will only end up with disconnection, bad credit report and a demand to pay the contract in full.
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Bambino
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@Dionne1 Follow this guide if you wish to cancel: Cancelling Your Contract - A Guide - O2 Community

I DO NOT WORK FOR O2



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