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Anonymous · ‎20-11-2017

I am trying to add a number to my family bolt on, I only have myself and 2 others on but it won't let me add this number, why is this?

MI5 · ‎20-11-2017

You need to call customer service as it never works online
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎20-11-2017

You need to call customer service as it never works online
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Martin-O2 · ‎22-11-2017

Hey @Anonymous what actually happens when you try to add these numbers using the online service?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

RStagg · ‎14-08-2018

it never works to manage the group online

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My family bolt on

Number not transferred to new sim

Can’t pay my bill

bolt on

new esim barcode

spend cap