My calls go to voicemail

[cyber]

I have keyed ##002# as advised in this forum but it didn't correct the problem

[jonsie]

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this

[MI5 · Accepted solution]

@cyber 

To just turn off voicemail you dial 1760. 

Guide: All you need to know about O2 Voicemail 901 

[cyber]

Thank you MI5. It is a solution that is not perfect because then if I can't answer the phone my calls won't go to voicemail but I keyed 1760 then 1750 to turn it back on and it fixed the bug

[MI5]

You're welcome @cyber