cancel
Showing results for 
Search instead for 
Did you mean: 

My bill has increased

chloe44
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi there- I have had the same contract since 2021 and my bill has now increased without warning.

I would like for this to be amended or I will cancel my contract and go elsewhere. 

Message 1 of 2
290 Views
1 ACCEPTED SOLUTION

Accepted Solutions

pgn
Level 75: Digital Don
  • 37010 Posts
  • 237 Topics
  • 1677 Solutions
Registered:

All Mobile and most broadband providers increase their charges yearly in April (RPI/CPI increase plus a small percentage), and you signed up to accept the increase each year of your contract until it expires, @chloe44 - more here: https://www.o2.co.uk/prices

If you do wish to move, here is how: Guide: Cancelling Your Contract 

Good luck!

View solution in original post

Message 2 of 2
281 Views
1 REPLY 1

pgn
Level 75: Digital Don
  • 37010 Posts
  • 237 Topics
  • 1677 Solutions
Registered:

All Mobile and most broadband providers increase their charges yearly in April (RPI/CPI increase plus a small percentage), and you signed up to accept the increase each year of your contract until it expires, @chloe44 - more here: https://www.o2.co.uk/prices

If you do wish to move, here is how: Guide: Cancelling Your Contract 

Good luck!

Message 2 of 2
282 Views