Solved: My Tariff

Gillian51 · ‎08-12-2021

Hi I finished paying for my device a couple of months ago and went for a sim only unlimited min 24M unlimited data plan which is a monthly payment of £26.00. I am being told I owe £56.07.

MI5 · ‎08-12-2021

@Gillian51

You need to check your MyO2 to see what the extra charges are for https://mymobile.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎08-12-2021

@Gillian51

You need to check your MyO2 to see what the extra charges are for https://mymobile.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

My Tariff

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14