Solved: Re: My New Bill

Anonymous · ‎17-09-2017

Hi there,

I started a new 02 monthly bill 2 weeks ago but under my login details this has not appeared yet. Only the previous disconnected bill appears. Please can you let me know when the new monthly details will be added to system as I am being charged for both monthly payments currently.

Thanks,

Dillon

MI5 · ‎17-09-2017

You need a new login for the new account.
Give customer service a call on 202 if they can't be found on your welcome emails.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎17-09-2017

You need a new login for the new account.
Give customer service a call on 202 if they can't be found on your welcome emails.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎17-09-2017

@Anonymous This is not customer service you are talking too. How are you paying for 2 contracts if one is disconnected

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