cancel
Showing results for 
Search instead for 
Did you mean: 

My Contract has ended.

AbbasB
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Hi, I currently have 3 mobile phone lines with O2. 

 

The first one ended this month. 

The second one ends 02/09/2019. 

The third one ends in 2020. 

 

How do I ensure that once the contracts end, o2 closes the accounts? i don't want them to continue the tariff/contract? 

 

I can't find an email address on thier website (which is very disappointing...it 2019!). the contact page lists phone numbers. So much for a communications company!!! 

 

Thanks. Abbas

 

p.s, I would call them usually, but im working odd shifts at the moment. 

Message 1 of 3
366 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 86615 Posts
  • 594 Topics
  • 5000 Solutions
Registered:

You can find all the help here @AbbasB but you will need to speak to them to end each contract. Please don't rely on live chat to do this as they will simply ask you to call.

Guide: Cancelling Your Contract 

View solution in original post

Message 2 of 3
357 Views
2 REPLIES 2

jonsie
Level 94: Supreme
  • 86615 Posts
  • 594 Topics
  • 5000 Solutions
Registered:

You can find all the help here @AbbasB but you will need to speak to them to end each contract. Please don't rely on live chat to do this as they will simply ask you to call.

Guide: Cancelling Your Contract 

View solution in original post

Message 2 of 3
358 Views

gmarkj
Level 57: Major
  • 8304 Posts
  • 89 Topics
  • 590 Solutions
Registered:

You have two options @AbbasB if you just want the contract to end:

  • Call them 
  • Send them a letter to the postal address

Follow the guide that @jonsie posted a link to and it tells you this.

Alternatively you can transfer the number to another company/contract which will also end the o2 contract.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

Message 3 of 3
331 Views