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Shez1
Level 1: Joiner
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My daughter is on my o2 family but she has got a new phone and she is wanting to pay for it herself any ideas how I can remove her? 

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madasaf1sh
Level 76: Forum Legend
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@Shez1

 

If the account is in your name then it will be linked to your account, you can change the Direct Debit for that account to under you daughters name, this can be done via o2. 

If you want the account to be in your Daughters Name, she will need to take out a contract in her own name, and pass the affordability and credit checks (and be over 18), and the migrate the number across to the new contract. 
You will have to pay off the current contract and device plan in full before this is allowed..

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

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madasaf1sh
Level 76: Forum Legend
  • 9983 Posts
  • 54 Topics
  • 2981 Solutions
Registered:

@Shez1

 

If the account is in your name then it will be linked to your account, you can change the Direct Debit for that account to under you daughters name, this can be done via o2. 

If you want the account to be in your Daughters Name, she will need to take out a contract in her own name, and pass the affordability and credit checks (and be over 18), and the migrate the number across to the new contract. 
You will have to pay off the current contract and device plan in full before this is allowed..

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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