Montly contract simm

[JasonW]

I just got my S22 & contract sim and I dont know how to activate so I can use my allowance.

[Cleoriff]

Hi @JasonW 

All info is in this guide

https://www.o2.co.uk/help/device-and-sim-support/activating-your-sim 

[JasonW]

I did that but on my02 it only shows my previous pay as you go sim & Im on a contracted phone plan.

[pgn]

And if none of the info in @Cleoriff's message helps, it may be a thing used on top-range phones, a Shipping Bar: "Your phone just needs the shipping bar removing. Call O2 to do it and if you pass the account security checks they will release the bar." 

O2 can be reached on the numbers in here: Guide: Coronavirus Community Help and Support tomorrow, or you can try to get hold of one of the O2 social media team people, links just below this post, @JasonW. Good luck!

[JasonW]

Thanks guys ill try and phone customers service tomorrow and hopefully resolve my problem =]