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Monthly subscription

Anonymous
Not applicable

Hi just checked my bank account and it appears a monthly payment has been going from account to O2 since Aug 2014 for £10 and I have no idea what this is for?

Message 1 of 6
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MI5
Level 94: Supreme
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You can check in your MyO2 http://www.o2.co.uk/myo2 or give customer services a call http://www.o2.co.uk/contactus
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 6
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Anonymous
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do you subscribe to anything like spotify premium?? as spoityfy takes this payment via your mobile number! sounds like your subscribing to something,, did you sign up for teh 30 day free spotify trial then forget to canx at the end of the 30 days??? or have you got a bolt on attached to your account?? 

Message 3 of 6
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Anonymous
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Marjo
Former Staff
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Hi @Anonymous welcome to our community! Sorry to hear you've had unwanted charges on your bill. 😞 Please do check the advice and guide above from our members. Did you manage to find out anything in My O2?

Let us know how you get on!

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? slight_smile
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jonsie
Level 94: Supreme
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So that's almost £400 since August 2014. Just goes to show that bills need checking every month!

Message 6 of 6
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