Monthly payment for additional sync

[70Chez]

Can I cancel a monthly sync payment on my account online without calling o2

[MI5]

@70Chez 

Sorry, no. 

You'll need to call customer service.
Numbers here Guide: Coronavirus Community Help and Support 
Advice from an O2 Guru regarding a way to get through:
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.

[70Chez]

Thank you 🙂

[MI5]

Welcome