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Monthly mobile amount

Mort
Level 1: Joiner
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My contract ran out in October 2019 but still paying the same money surely this can be reduced?

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MI5
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@Mort 

Yes it can.

You need to "upgrade" to a sim only tariff and you can continue using your current phone. 

https://www.o2.co.uk/shop/sim-cards/sim-only-deals#deviceType=phone&contractLength=P12M

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Cleoriff
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@Mort 

You should only be paying airtime now if device is paid off. Contact customer services Guide: How to find help & contact O2 

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MI5
Level 94: Supreme
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Only if a refresh contract.
Sounds like this is a standard contract from somewhere like Carphone Warehouse......
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Cleoriff
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@MI5 wrote:
Only if a refresh contract.
Sounds like this is a standard contract from somewhere like Carphone Warehouse......

Yes, I understand that thanks but not clarified is it?

Other people are allowed to answer queries without being corrected. It's not a competition Rich.

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MI5
Level 94: Supreme
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No, it's about providing accurate information.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 7
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Cleoriff
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Indeed it is.

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