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Monthly contracted end- how to cancel

drgreg38
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Hi 

 

I cannot get throught to O2 on the phone to cancel my O2 contact which has reached the end. I have another contract with EE so dont need to continue O2 or port the number. The telephone line says only use in emergency and there isnt a way to cancel online that I can see. I havent got an O2 sim in the phone anymore. Anyone help?

 

Many thanks

 

Greg

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jonsie
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Get a PAC or STAC and port the number to EE on a P&G sim. You don't need to use the P&G and your contract would be cancelled

Guide: Cancelling Your Contract 

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Cleoriff
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@drgreg38 

Guide: Cancelling Your Contract 

If you are unable to follow the above route then you will need to call.

Guide: Coronavirus Community Help and Support 

*The Game Is On*

Girl in a jacket
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MI5
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@drgreg38 

You'll have to call Guide: Coronavirus Community Help and Support 

Around 8.00am is a good time.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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jonsie
Level 94: Supreme
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Get a PAC or STAC and port the number to EE on a P&G sim. You don't need to use the P&G and your contract would be cancelled

Guide: Cancelling Your Contract 

View solution in original post

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