Solved: Mobile broadband

Laurenr22 · ‎16-03-2023

Hi. When I first moved into my house I got the mobile broadband until I got wifi installed. That was maybe 3/4 years ago. The device has been paid off, but I’m still paying airtime. It hasn’t been used, so I’m not sure why I’m still paying for it? Any advice.

Thanks.

MI5 · ‎16-03-2023

@Laurenr22

You need to contact O2 to cancel the airtime.

Guide here Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

View solution in original post

MI5 · ‎16-03-2023

@Laurenr22

You need to contact O2 to cancel the airtime.

Guide here Guide: Cancelling Your Contract

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

>>>>>>>>>>>>>>>>

O2

Mobile broadband

Virgin Mobile -> O2 Airtime Discount

new phone do not need device plan just airtime

Final Bill

cancel sim

Unable to watch over 18 material