Mobile Data Not Working

Rochelle · ‎15-05-2020

Hi!

My mobile data is suddenly not working anymore. I had run out of data close to my monthly renewal and didn't top up as a result (coz wifi). Now my mobile data isn't working at all when away from wifi. I've powered down my phone for a while, disconnected and reconnected data but still nothing. The O2 website
when looking under "help" or "support" is so convoluted that it's horrible to even try get an answer. Can anyone help?

MI5 · ‎15-05-2020

@Rochelle

Are you on contract or PAYG as you've posted in the monthly board but mention topping up?

Anyway, have you topped up now?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Cleoriff · ‎15-05-2020

@Rochelle

Guide How to Top Up (PAYG)

Veritas Numquam Perit

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