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Mobile Broadband

Anonymous
Not applicable
Hi all.
I've just bought a mobile broadband dongle. When I turn on my PC the connection manager connects to the internet. I then get Adobe Reader opening and alerting me that it is unable to open the document.
Does anyone have any idea what that is all about ?
Dave.
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MI5
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It's probably just a help doc or an intro.....
Nothing to worry about....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
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What are you trying to open in Adobe?
Does the internet work OK though ?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 13
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Anonymous
Not applicable

Anonymous
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I'm not trying to open anything.
Internet works fine.
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MI5
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It's probably just a help doc or an intro.....
Nothing to worry about....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 13
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Anonymous
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Are you able to dismiss it easily enough or does it keep popping up.
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MI5
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Most likely something like this https://mobilebroadbandaccess.o2.co.uk/help/terms
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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It does normally open a help document automatically but only the first time you connect. Is there no option to 'not show again'?

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anticpated
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It could  be an unrecognised file type or unsupported format.

Samsung Galaxy S10, Samsung Galaxy S21 Ultra
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Anonymous
Not applicable

Thanks everyone for your feedback. I think you're all probably right and it's nothing to worry about.

Thanks again.

Dave

Message 10 of 13
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