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Missing logs

Biggav1971
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I have had my phone missing for days. And when I look in my account I see it’s been. Deleted
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Biggav1971
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Can I retrieve fraudulent call logs

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Biggav1971
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Can I retrieve fraudulent call logs
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Bambino
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@Biggav1971 You need to report the phone as lost. Stay on the line. The lost/stolen service is 24/7.

https://community.o2.co.uk/t5/How-to-Guides/Lost-or-Stolen-O2-Device-How-to-Report-it/ba-p/1023988

I DO NOT WORK FOR O2



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Biggav1971
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It was June last year. Every few months it happens
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Biggav1971
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It’s not stolen. It turns up. With all data deleted
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Bambino
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@Biggav1971 You said the phone was missing. This is a customer community. You need to contact customer service.

I DO NOT WORK FOR O2



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gmarkj
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If your phone is missing... it's lost.
You are responsible for any activity on it while it is lost and has not been reported as such.
Whatever calls and texts your phone is used for will show up on your account. See your my o2 and view the bill and recent charges.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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