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Missing data- help

nstar
Level 1: Joiner
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on ‎27-04-2020 09:11

on ‎27-04-2020 09:11

I have a 20 gb monthly sim with 20 gb allowance. After just 7 gb usage I am told I have ran out and now have to top up more. Why is data not working?
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MI5
Level 94: Supreme
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on ‎27-04-2020 09:24

on ‎27-04-2020 09:24

@nstar 

You'll need to contact customer service Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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