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Migration from 02 pay monthly to 02 Monthly

Anonymous
Not applicable

Hi all,

 

This is my first post, so please be gentle with me if this issue is covered elsewhere on the forum.

 

2 months ago, I bought a new phone and opened a new 02 Pay Monthly contract. My current 02 Pay Monthly contract is due to run out at the end of January 2017.

 

With my new 02 Pay Monthly came a new mobile number. However, I would like tyo keep my current 02 pay monthly number, but transfer/migrate this number on to my new 02 Pay Monthly contract.

 

Is this possible? and If so, how do i do this?

 

I have tried contacting 02 via the 'Live Chat' but dont seem to get any answer.

 

Would be grateful if any of you 'guru's' could please help.

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MI5
Level 94: Supreme
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Registered:
Yes you can and the easiest way is to call on 202 and they will transfer it for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122370 Posts
  • 609 Topics
  • 19062 Solutions
Registered:
Yes you can and the easiest way is to call on 202 and they will transfer it for you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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Marjo
Former Staff
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Registered:

Hey @Anonymous How are you getting on? slight_smile Did you manage to transfer your number in the end?

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