cancel
Showing results for 
Search instead for 
Did you mean: 

MMS Help for kids phone

James77
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I have just brought my daughter a phone and she sends endless picture and emjoi messages to her freinds. I have just realised that MMS are not included in her plan (Unlimited min and texts) but looks like 55p per MMS which will cost me a fortune. I will encourgae her to use Whatsapp however is there a way of blocking her sending anything that is going to cost me additional to the £35 that i pay. 

 

I basically want to put a block on things so the bill will never be more than that?

 

TIA

Message 1 of 9
570 Views
1 ACCEPTED SOLUTION

Accepted Solutions

PhoneChanger
Level 30: Meditator
  • 1313 Posts
  • 64 Topics
  • 99 Solutions
Registered:
When you take out the contact you can put on a spend cap (or if you didn't do it at time of purchase, contact O2 who can apply one for you, this will ensure once you reach your requested limit they will not be able to go over)

View solution in original post

Message 2 of 9
567 Views
8 REPLIES 8

PhoneChanger
Level 30: Meditator
  • 1313 Posts
  • 64 Topics
  • 99 Solutions
Registered:
When you take out the contact you can put on a spend cap (or if you didn't do it at time of purchase, contact O2 who can apply one for you, this will ensure once you reach your requested limit they will not be able to go over)
Message 2 of 9
568 Views

PhoneChanger
  • 1313 Posts
  • 64 Topics
  • 99 Solutions
Registered:
Set it as £0 and they will not be able to make any chargeable MMS messages
Message 3 of 9
566 Views

MI5
Level 94: Supreme
  • 127068 Posts
  • 614 Topics
  • 21935 Solutions
Registered:

@James77 

Help on spend caps here https://www.o2.co.uk/help/account-and-billing/spend-cap

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 9
560 Views

Marjo
Former Staff
  • 7880 Posts
  • 468 Topics
  • 55 Solutions
Registered:

Hey @James77  slight_smile Happy Friday!

Let us know if you got all the information you were after, or if you need anything else?

 

Cheers guys for your help @MI5 , @PhoneChanger ! thumbsup

Message 5 of 9
526 Views

James77
Level 1: Joiner
  • 2 Posts
  • 1 Topics
  • 0 Solutions
Registered:

Thanks all sorted now!

Message 6 of 9
508 Views

MI5
Level 94: Supreme
  • 127068 Posts
  • 614 Topics
  • 21935 Solutions
Registered:
You're welcome slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 7 of 9
506 Views

Laulau
Level 1: Joiner
  • 1 Posts
  • 0 Topics
  • 0 Solutions
Registered:
How do I block my son from sending picture messages as getting charged every month for them and need it to stop
Message 8 of 9
311 Views

MI5
Level 94: Supreme
  • 127068 Posts
  • 614 Topics
  • 21935 Solutions
Registered:

@Laulau 

A spend cap will sort it.

Guide: Coronavirus Community Help and Support 

Guide: Spend caps on O2 

Guide: Tips to avoid unexpected charges on your bill 

Guide: Accidental MMS Sending and How to Avoid it 

 

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 9 of 9
305 Views