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Loyalty discount

Jippydog12
Level 1: Joiner
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on ‎12-01-2021 10:24

on ‎12-01-2021 10:24

Can you tell me why my loyalty discount is finishing at the end of jan , when I only renewed my contract last year for 2 years and that finishes in July 2022, I thought the loyalty discount would continue till then
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Jippydog12
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on ‎12-01-2021 10:26

on ‎12-01-2021 10:26

Could someone get back to me
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MI5
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on ‎12-01-2021 10:54

on ‎12-01-2021 10:54

@Jippydog12 

You need to contact O2.
All numbers are in this guide Guide: Coronavirus Community Help and Support 
When you call, you will be asked for the reason you are calling.
Stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
You can also try saying "Upgrade" or "Fraud" to be connected to an advisor.
8.00am is the best time to call if you can.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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