Solved: Lost SIM card

Bigdunnyt · ‎26-07-2022

Hello,

I have had my phone stolen, the phone I had bought out right and I had an airtime contract with yourself.

Am I able to have a replacement sim sent to me and retrieve the phone number?

Thanks

MI5 · ‎26-07-2022

Yes, once you have reported it to O2 Guide: Lost or Stolen O2 Device? - How to Report it

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎26-07-2022

@Bigdunnyt

Yes, once you have reported it to O2 Guide: Lost or Stolen O2 Device? - How to Report it

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Lost SIM card

My o2

Paying off a payment plan.

Why have I been disconnected?

Bill has increased for no reason

Default