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Live chat

Tiffany
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Does anyone have the link to live chat please?

Message 1 of 11
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MI5
Level 94: Supreme
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Live chat is unreliable and intermittent @Tiffany .

Let us know what you need and we can advise on a solution.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 11
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Tiffany
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I’ve got an account with 02 and I recently had another sim but it won’t let me add it to my 02 so both sims show up on one account so I can keep track
Message 3 of 11
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MI5
Level 94: Supreme
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@Tiffany 

Are you using the "bring in other products" option in your MyO2 ?

Other products.jpg

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 11
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Tiffany
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I’ve tried to do that and for some reason it won’t let me
Message 5 of 11
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MI5
Level 94: Supreme
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What error message are you getting @Tiffany ?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 6 of 11
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Tiffany
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It says it’s registered to another account when it’s not
Message 7 of 11
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MI5
Level 94: Supreme
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Can you confirm this is the process you are following?

1 - Log in to your original account.

2 - Click on bring in products.

3 - Enter the security code sent to your original phone number.

4 - Enter the email and password of the new account.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 8 of 11
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Urszula
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How can I access live chat? My data never works and every bill has been paid.
Message 9 of 11
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danb1
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how do you remove the age filter
Message 10 of 11
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