@DP73
Because it is only available when someone is available to deal with your issue, best thing to do is use Social media if you send them a message on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG),or call o2 on 202 or 0344 809 0202
- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
