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Late payment

Milky454
Level 1: Joiner
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I'm having trouble paying my bill but I can't get through on the number provided
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TallTrees
Level 49: Rootin' Tootin' 
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Hi @Milky454 

Very sorry to hear you have difficulties at the moment.

You do need to clear this up.

When you call Customer Services who are short staffed

CALL EARLY 08.00 am

and try and keep trying.

Best of luck

TallTrees



HAPPINESS IS BEE SHAPED

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Bambino
Level 84: Resplendent
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@Milky454 

You can reach the Payment Management team on 0800 902 0217. It’s a free call

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Best chance of getting through is calling at 8 am

I DO NOT WORK FOR O2



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Message 2 of 4
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TallTrees
Level 49: Rootin' Tootin' 
  • 10776 Posts
  • 120 Topics
  • 348 Solutions
Registered:

Hi @Milky454 

Very sorry to hear you have difficulties at the moment.

You do need to clear this up.

When you call Customer Services who are short staffed

CALL EARLY 08.00 am

and try and keep trying.

Best of luck

TallTrees



HAPPINESS IS BEE SHAPED

Message 3 of 4
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jonsie
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