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LOST SIM

Anonymous
Not applicable

After much effort and a lot of help I finally got my o2 sim activated. Amost immediately and before I got it installed in a phone I lost it either in one of my phones by putting it in the wrong slot or on the floor but certainly where I was sitting. It is a tiny thing and I am a cripple so it is hard for me to hunt about for it. Can I get a replacement and transfer my 10.00 to it. I haven't even had chance to try o2 out.

I may be on the wrong board - I am pay as you go.

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MI5
Level 94: Supreme
  • 122311 Posts
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Registered:
Contact CS on the landline number here http://www.o2.co.uk/contactus and they will send you a replacement sim card.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122311 Posts
  • 609 Topics
  • 19028 Solutions
Registered:
Contact CS on the landline number here http://www.o2.co.uk/contactus and they will send you a replacement sim card.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

Message 2 of 2
681 Views