Solved: LOST SIM

Anonymous · ‎02-11-2016

After much effort and a lot of help I finally got my o2 sim activated. Amost immediately and before I got it installed in a phone I lost it either in one of my phones by putting it in the wrong slot or on the floor but certainly where I was sitting. It is a tiny thing and I am a cripple so it is hard for me to hunt about for it. Can I get a replacement and transfer my 10.00 to it. I haven't even had chance to try o2 out.

I may be on the wrong board - I am pay as you go.

MI5 · ‎02-11-2016

Contact CS on the landline number here http://www.o2.co.uk/contactus and they will send you a replacement sim card.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎02-11-2016

Contact CS on the landline number here http://www.o2.co.uk/contactus and they will send you a replacement sim card.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

LOST SIM

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14