Keeping the number

[jpcairo]

Hello All,

I've just moved from O2 pay as you go to pay monthly and I want to keep my pay as you go phone number, however, it is taking ages to change the number. I did all the things that O2 asked me and I am still waiting for changing the number. What is going on?

[Cleoriff · Accepted solution]

Hi @jpcairo 

Follow this guide Guide: Migration & porting into O2  

If you need help Give O2 a call on 202  or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG), hopefully they should be able to help.