on 07-05-2021 08:25
I recently switched to O2 from 3. I would like to keep my number. I filled in the form (providing my PAC code) to keep my old number. Two days later, nothing happens.
on 07-05-2021 08:32
07-05-2021 08:35 - edited 07-05-2021 08:41
07-05-2021 08:35 - edited 07-05-2021 08:41
Hi @adavid3
General advice here...
Before we can transfer your number, we'll need your PAC code. This is made up of three letters and six numbers. You can get this from your current provider and it will be valid for 30 days.
You can give us your PAC code when you order your new O2 connection or at any time afterwards. Once you’ve given us your PAC code you’ll switch to our network within one working day (Monday-Friday, 9am-5pm, excluding bank holidays). If we receive your code after 5pm, you’ll switch within two working days. If you provide your PAC code at the weekend, you’ll switch on the following Tuesday.
https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number
Keep rebooting your phone.
If nothing has happened by today then call O2 on any number in this guide Guide: Coronavirus Community Help and Support
Veritas Numquam Perit
07-05-2021 08:36 - edited 07-05-2021 08:41
07-05-2021 08:36 - edited 07-05-2021 08:41
I still have signal from my old 3 sim card
on 07-05-2021 08:43
on 07-05-2021 08:43
on 07-05-2021 08:45
on 07-05-2021 08:45
Morning all. Thanks for the tag @Cleoriff, @O2EmmaLouise
I'll message you privately @adavid3 and look in to this for you
on 07-05-2021 08:52
on 07-05-2021 08:52