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Keeping billing date with new contract

Anonymous
Not applicable

Hi there

 

I'm looking to upgrade my iPhone and wondered if there was any way to keep my billing date? My payment is due to come out at the start of the month, however I want to upgrade before then.

Any advice would be appreciated!

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MI5
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If you just upgrade your billing date will remain the same.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Cleoriff
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Any change to billing date will need to be discussed with customer services @Anonymous

https://www.o2.co.uk/contactus

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MI5
Level 94: Supreme
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Registered:
If you just upgrade your billing date will remain the same.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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Anonymous
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@MI5 Is correct. I upgraded a few days ago & my billing dates stay the same

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jonsie
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Mine too. I've had the same billing date for 20 years on the 5th, it automatically stays the same. 

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MI5
Level 94: Supreme
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The only time it ever changes is if you take a new standalone contract.
Even if you add a new contract to your account it will still adopt the billing date of the original one.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
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That’s useful to know @MI5

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