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Keep same number

Laura-92
Level 1: Joiner
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I've Justin received my new phone but I want to keep my old number how do I do this?

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MI5
Level 94: Supreme
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@Laura-92 

If previously with O2 you can use your old sim or do a sim swap Guide: Sim Swap: a mini guide 2017 update 

If new to O2, you need to port in Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127519 Posts
  • 614 Topics
  • 22167 Solutions
Registered:

@Laura-92 

If previously with O2 you can use your old sim or do a sim swap Guide: Sim Swap: a mini guide 2017 update 

If new to O2, you need to port in Guide: Migration & porting into O2  

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
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