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Keep old number

Chipwanderlust3
Level 1: Joiner
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I saw an O2 SIM deal on U-switch and got the SIM deal. This deal wasn't on my O2 account as an option so I basically got a new sim contract. I'm already with O2 so filled a keep my old number form. But now in my tariffs it shows both numbers. I only wanted the new cheaper tariff with my old number. Can someone kindly help me to figure this out please. Thank you! 😊 

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Enlli
Level 69: Guiding Light
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Check out the guide to migrating your number across. Usually the keep your number form is for joining from another network 

Guide: Migration & porting into O2  

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli
Level 69: Guiding Light
  • 8943 Posts
  • 65 Topics
  • 1793 Solutions
Registered:

Check out the guide to migrating your number across. Usually the keep your number form is for joining from another network 

Guide: Migration & porting into O2  

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 2 of 2
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