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Keep old number

Dami
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How to bring my old number to O2
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MI5
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@Dami 

See help here https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
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Registered:

@Dami 

See help here https://www.o2.co.uk/help/device-and-sim-support/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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Martin-O2
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You should be fine if you follow the above advice @Dami but if you need any further help then let us know. slight_smile

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Hayley80
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I received my pay monthly sim which my son will be using . We filled in the keep my number form ( he is currently on payg o2) we completed the form over 24 hrs ago and his mobile still has signal with his old sim . How long should I wait before contacting o2 please
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MI5
Level 94: Supreme
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@Hayley80 

Unless you have been given a change date, you need to chase it up with customer service.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 5 of 5
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