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Keep my old number

a1canmx
Level 1: Joiner
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Registered:

I had filled in the form to keep my old nimber and supplied my PAC code too yesterday. I see no changes have taken place yet. How long does it take to get activated. My PAC Code will soon expire.

 

Many thanks

 

Allan

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MI5
Level 94: Supreme
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Registered:

@a1canmx 

Did you receive a text confirming a changeover date?

If not, submit the form again or call O2.

Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:
If you call 202, when it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.

 

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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a1canmx
Level 1: Joiner
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Registered:
Hi M15,

I have just resubmitted the form again.
It say will take two working days.
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MI5
Level 94: Supreme
  • 127421 Posts
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Registered:

@a1canmx 

2 working days is normal.

Did you get a text to your number you are keeping to confirm?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
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