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Keep my old number query......

Anonymous
Not applicable

I’m sorry if this has been explained but this subject i am a bit thick with.

 

I have been on a 12 month contract but just gone on o2 refresh and got a iphone x but it come with a new sim card with a new number.

 

i want to keep my old number, is there a form i can fill in or do i need to call customer services?

 

thanks in advance to whoever can help me slight_smile

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MI5
Level 94: Supreme
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Just call customer services on 202 and ask them to migrate your number to the new contract.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122040 Posts
  • 609 Topics
  • 18860 Solutions
Registered:
Just call customer services on 202 and ask them to migrate your number to the new contract.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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Anonymous
Not applicable

Thanks @MI5 i kinda was thinking that but was hoping it was a online form job, but ill give them a call tomorrow thumbsup

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MI5
Level 94: Supreme
  • 122040 Posts
  • 609 Topics
  • 18860 Solutions
Registered:
Call early and you should get through quickly.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 4 of 4
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