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Just started a new contract, lost my phone but no insurance - what do I do!?

James2560
Level 1: Joiner
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Just started a new contract, lost my phone but no insurance - what do I do!? I am devastated, does anyone know what I can do????

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pgn
Level 54: Stellar
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First thing is to call O2 and report the loss, @James2560 - details here.

Guide: Lost or Stolen O2 Device? - How to Report it 

If you have Home Contents insurance, or cover on a bank or credit card, you may be able to claim on that (if purchase was made recently on that card) - worth checking!

Good luck.

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pgn
Level 54: Stellar
  • 19436 Posts
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Registered:

First thing is to call O2 and report the loss, @James2560 - details here.

Guide: Lost or Stolen O2 Device? - How to Report it 

If you have Home Contents insurance, or cover on a bank or credit card, you may be able to claim on that (if purchase was made recently on that card) - worth checking!

Good luck.

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Bambino
Level 72: Oracle
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@James2560 Without insurance there isn't much you can do. You need to report the phone as lost to O2: Lost or Stolen O2 Device 

If you have a homeowner's contents insurance policy, check that to see if mobiles are covered. If not, you may be out of luck.

I DO NOT WORK FOR O2



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