Just saw that I have been getting charged for Disney on my 2 O2 contract accounts

[Avamiah007]

I have just checked into my O2 as i  have a upgrade due on one account and i have been paying for Disney and didn’t even know and never used it.

They have also been billing me for Disney on my second Account which again I haven’t used and didn’t know about .

This is ridiculous.

What should do ?

Thanks 

[Bambino]

Firstly, see this guide to cancel your Disney account: Guide: Adding and removing O2 Extras - O2 Community

@O2Lisa Can you please advise @Avamiah007?

[O2Lisa]

Morning all, thanks for the tag @Bambino.

@Avamiah007 I’ll message you privately and look in for this for you.