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Bianca12
Level 1: Joiner
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I have payg at the moment,could I keep my number if 

I change to contract phone?

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Cleoriff
Level 94: Supreme
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Hi @Bianca12 

Yes you can. Just ask Customer services to migrate it over

https://www.o2.co.uk/help/phones-sims-and-devices/how-to-keep-your-mobile-number 

*The Game Is On*

Girl in a jacket
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MI5
Level 94: Supreme
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@Bianca12 

Switch without the hassle

Plenty of data, minutes and texts. And a hassle free monthly payment. That’s what you get when you move to Pay Monthly. Want to keep your number? That’s fine too. Just fill in this form once you’ve got your new sim. And any of your remaining credit will be added to your new Pay Monthly account.

 

https://www.o2.co.uk/upgrade/move-to-pay-monthly

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Marjo
Former Staff
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Hi @Bianca12 , welcome to our community and hope you had a nice weekend. There's good info above from @Cleoriff  and @MI5 but if you have any other questions you need help with, let us know! slight_smile

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? slight_smile
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