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Iphone bill overcharge

Anonymous
Not applicable
I decided to buy a iphone 3gs 16gb for £35 a month and £10 a month insurence so that would makeit £45 a month.

Well today i got my bill and it said i will be chraged £66.88 for this month =[

I have only gone 10 texts over my allowance so how cna that charge me over £20!.

I have unlimited wifi and itnerent and im not sure if the settings are correct.

can anyone help?

thanks
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adamtemp64
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If it is your first bill there is more than a month on it.

The time it takes to set the account up on the billing system.

What are the charges that have taken you over should be broken down.

Also if it is on an Iphone tariff the default settings in cellelar data should be idata.o2.co.uk for all 3 apn
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

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Anonymous
Not applicable
If you call customer services they'll tell you what your extra charges are for. They'll also give you a reminder of your username and password for your online bills so you can check yourself in future.
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Anonymous
Not applicable
interesting i recieved a bil for £60.83 on the same tarrif yet have not gone over the allocated minutes/texts. i think 02 tarrifs dont include VAT?

Thinking of returning the 3GS if its that price every month still within 14 days atm.
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adamtemp64
Level 66: Unequalled
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Registered:
All Tariffs on the website include vat except for business tariffs
iPhone 11 Pro 256gb on unlimited data
iPad Pro 12.9” 2020 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services

Message 5 of 5
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