Invoice

[Rob1875]

Hi I need the invoice number for my new phone I had delivered to claim my free gift put cart find it when I come with the phone were could I get it from pls

[MI5 · Accepted solution]

@Rob1875 

Look at your recent orders in your MyO2 http://www.o2.co.uk/myo2

[CBR]

I have the same issue, but there isn't a "recent order" or "my orders" section, only a "track my order". This gives a DPD tracking number only, which is not proof of purchase. I need the invoice tomorrow to claim my free headphones for a Pixel 6 preorder, but it seems I'm not the only one having this issue. Any help you can provide would be great, thanks.

[MI5]

@CBR 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks