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International favourites - stuck at entering the code

Anonymous
Not applicable

Hi there,

 

I'm trying to change my numbers for the international favourites but I am stuck at the step where I need to enter the code I'm being sent. I tried it in Chrome and in Firefox. In Chrome it gives me the error message "Object moved to here" after I type in the code I was sent. When I click the link nothing happens. In Firefox the page doesn't even react after I type in the code and hit "continue". I tried it a number of times with different codes but it just won't work. Any idea what to do?


Thanks in advance!

 

edit: I just tried it in Internet Explorer and here the button doesn't even react when I enter my number in order to get sent the code. Very frustrating.

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Accepted Solutions

Anonymous
Not applicable

Ok, I've managed to do this:

 

I had to use Internet explorer version 10 and view the page in compatibility mode. That's when it finally worked. Very frustrating experience, I hope that doesn't happen to everyone who tries to change their numbers.

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Anonymous
Not applicable

Ok, I've managed to do this:

 

I had to use Internet explorer version 10 and view the page in compatibility mode. That's when it finally worked. Very frustrating experience, I hope that doesn't happen to everyone who tries to change their numbers.

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jonsie
Level 94: Supreme
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Registered:

It does present a problem for everyone I'm afraid. It's been reported many times on here but the problem remains.

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Anonymous
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Thanks for the tip. Using internet explorer in compatability mode worked for me as well. Cheers.

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