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Insurenace

Diane5
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on ‎02-05-2020 10:21

on ‎02-05-2020 10:21

I’ve just upgraded one of my phones to an iPhone 11 Pro. I had insurance on the previous contract but want to know if this transfers automatically onto the new phone or do I need to take out a new policy? Thanks
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Diane5
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on ‎02-05-2020 10:23

on ‎02-05-2020 10:23

I’ve obviously spelled insurance wrong 🤦🏻‍♀️
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MI5
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‎02-05-2020 10:30 - edited ‎02-05-2020 10:31

‎02-05-2020 10:30 - edited ‎02-05-2020 10:31

@Diane5 

No, you'll need to call to transfer it to new phone Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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