on 01-11-2020 00:49
Solved! Go to Solution.
on 01-11-2020 03:26
on 01-11-2020 03:26
@Marie83 Yes I would think that you can, but if you wanted to take out another policy when you get your next phone, they might not look very favourably on that. Please take a look at this link: https://www.o2.co.uk/help/digital-services/o2-insurance
Below is the advice from an O2 Guru on how to get through to customer service.
Call 202 from your mobile.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
All other numbers are available here: Guide: Coronavirus Community Help and Support
Use the Lost/Stolen or Fraud option if you have to, to get through. Otherwise you'll just be disconnected.
on 01-11-2020 03:26
on 01-11-2020 03:26
@Marie83 Yes I would think that you can, but if you wanted to take out another policy when you get your next phone, they might not look very favourably on that. Please take a look at this link: https://www.o2.co.uk/help/digital-services/o2-insurance
Below is the advice from an O2 Guru on how to get through to customer service.
Call 202 from your mobile.
When it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
All other numbers are available here: Guide: Coronavirus Community Help and Support
Use the Lost/Stolen or Fraud option if you have to, to get through. Otherwise you'll just be disconnected.
on 01-11-2020 07:36
on 01-11-2020 07:36